Frequently Asked Questions
Everything you need to know about your Kimes Ranch experience.
How do I determine my correct size in Kimes Ranch jeans?
Our jeans are designed for durability and fit. We recommend checking our detailed Size Guide on each product page, as fits can vary between our different styles like the Betty, Lola, or Dillon.
What is your return and exchange policy?
We offer a 30-day return window for unwashed, unworn items with original tags attached. Exchanges are free, while returns for a refund may incur a small processing fee.
How long will it take for my order to ship?
Standard orders typically process within 1-3 business days. Once shipped, domestic delivery usually takes between 3 to 7 business days depending on your location.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination and weight of the package.
How should I care for my denim to ensure it lasts?
To preserve the integrity of the denim and the fit, we recommend washing your jeans inside out in cold water and hanging them to air dry.
Can I change or cancel my order after it has been placed?
Because we strive to process orders quickly, we have a very limited window for changes. Please contact our customer service team immediately if you need to modify your order.