Returns & Exchanges

At Kimes Ranch, we stand behind the quality of our western wear and offer a 30-day window for returns or exchanges on all unwashed and unworn items. We want to ensure you find the perfect fit and style for your western lifestyle with complete confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.

• 3.
  Drop Off Package

  Affix the return label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking number for reference.

• 4.
  Receive Refund or Exchange

  After our warehouse team inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.